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    Welcome to the Bug Report forum, please make sure you search for your problem before posting here. If you post a duplicate (that you post the same issue while other people have already done that before) you will be given a warning point which can eventually lead into account limitations !

    Here you can find a guide on how to post a good bug report thread.
    Space Engineers version [Extra] --- Medieval Engineers version
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Bug Report Guide

Discussion in 'Bug Reports' started by Drui, Feb 5, 2015.

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  1. Drui Keen Update Guy KeenSWH Developer

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    1. Always use search function before posting (try not to make duplicates) and try our Troubleshooting Guide first. An answer to your problem could be there

    2. Try to provide exact description of situation in which the bug occurs (Steps To Reproduce)

    3. Post log file along with description, it can be found here: C:\Users\{YOUR WINDOWS USERNAME}\AppData\Roaming\MedievalEngineers\MedievalEngineers.log
    or simply paste this into your Explorer:
    %appdata%\MedievalEngineers
    The log file should be from the game session where you've encountered the bug. If you start the game again, the log will be overwritten.
    post log file to www.pastebin.com and share the link here on the forum

    4. When the crash occurred during Alt+Tabing (or the game did not launch at all) also attach event viewer log*

    6. If the bug is world specific, please upload world to Steam workshop or to www.dropbox.com and post the link into the thread


    * OBTAINING EVENT VIEWER LOG:
    Please open the Event Viewer (from the start menu, type Event Viewer). In Event Viewer go to Windows Logs, Application and send the top ".NET Runtime" error from Application: MedievalEngineers.exe (see below image) to our support email (top two are enough).
    In order to do this right, please follow very carefully these steps:
    1) Select the correct file on the left side (Application)
    2) Select first the .NET runtime error from top (using default ordering)
    3) Copy the large bottom text and send it to our mail or here on forum. Note: make sure that the info is from the Application: MedievalEngineers.exe

    Thanks a lot!
    Medieval Engineers
     
    Last edited by a moderator: Feb 23, 2015
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